Introduction
Welcome to NIBBLR ("we," "our," or "us"). Your privacy is not just a legal obligation — it is a core value we take seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use the NIBBLR mobile application (the "App").
By downloading or using NIBBLR, you agree to the terms of this Privacy Policy.
Information We Collect
We collect only the information necessary to provide you with the best possible experience within the App.
2.1 Information You Provide Directly
- Account Information – Name, email address, username, and password when you create an account.
- Profile Information – Dietary preferences, food allergies, and personal settings you choose to share.
- User-Generated Content – Reviews, ratings, photos, or comments you submit within the App.
2.2 Information Collected Automatically
- Device Information – Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data – Pages visited, features used, time spent in the App, and interaction data.
- Location Data (only with your permission) – General location to provide nearby restaurant or food recommendations.
- Log Data – App crash reports, error logs, and diagnostic information.
2.3 Information We Do NOT Collect
- Social Security numbers or government ID information
- Financial or payment card details (processed securely by third-party payment processors only)
- Sensitive biometric data
How We Use Your Information
We use your information solely to operate and improve the NIBBLR experience, including to:
- Create and manage your account
- Personalize food and restaurant recommendations
- Send app-related notifications and updates (only with your consent)
- Respond to customer support inquiries
- Analyze usage patterns to improve App features and performance
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Comply with applicable legal obligations
We will never use your personal information for purposes unrelated to NIBBLR's core service without your explicit consent.
We Do Not Sell or Distribute Your Information
This is a fundamental commitment we make to every user:
- We do not sell your data to advertisers
- We do not share your data with data brokers
- We do not distribute your information to marketing companies
- We do not provide your personal data to third parties for their own commercial purposes
- We do not participate in data monetization programs
Your personal information belongs to you. We are simply granted temporary, limited permission to use it to power the NIBBLR experience.
4.1 Limited Third-Party Service Providers
In order to operate the App, we may share limited data with trusted service providers who assist us in delivering our service. These providers:
- Are contractually bound to protect your data
- May only use your data to perform services on our behalf
- Are prohibited from using your data for their own purposes
- Are subject to strict data security requirements
| Category | Purpose |
|---|---|
| Cloud Infrastructure | Secure data storage and app hosting |
| Analytics | Aggregate, anonymized usage analysis only |
| Payment Processing | Secure transaction handling (no card data stored by us) |
| Customer Support Tools | Managing support ticket communications |
4.2 Legal Disclosures Only
We may disclose information only when legally required, such as:
- In response to a valid court order or legal subpoena
- To comply with applicable law or regulation
- To protect the rights, safety, or property of NIBBLR or its users
- In connection with an emergency involving danger to a person
We will notify you of such requests to the extent permitted by law.
Data Storage and Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction:
- 🔐 Encryption – All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
- 🛡️ Access Controls – Strict employee access limitations on a need-to-know basis
- 🔍 Regular Audits – Periodic security assessments and vulnerability testing
- 📲 Two-Factor Authentication – Available and encouraged for all accounts
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your NIBBLR account.
Your data is stored on servers located in the United States. If you are accessing NIBBLR from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S. in accordance with this Privacy Policy.
Your Privacy Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Correction | Request that we correct inaccurate or incomplete data |
| Deletion | Request that we delete your account and personal data |
| Portability | Request your data in a machine-readable format |
| Opt-Out | Opt out of non-essential communications at any time |
| Restriction | Request that we limit how we process your data |
To exercise any of these rights, contact us at privacy@nibblrapp.com. We will respond within 30 days.
6.1 Account Deletion
You may delete your NIBBLR account at any time through Settings → Account → Delete Account. Upon deletion, your personal information will be permanently removed from our systems within 30 days, except where retention is required by law.
6.2 Push Notifications
You can opt out of push notifications at any time through your device's notification settings or within the NIBBLR App under Settings → Notifications.
6.3 Location Data
Location access can be revoked at any time through your device's app permissions. Note that some location-based features may become unavailable.
Children's Privacy
NIBBLR is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will promptly delete it.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@nibblrapp.com.
Cookies and Tracking Technologies
The NIBBLR App may use cookies and similar tracking technologies (e.g., device identifiers, pixels) to improve your experience. We use these tools for:
- Keeping you logged in
- Remembering your preferences
- Analyzing aggregate usage patterns
We do not use tracking technologies to serve third-party targeted advertisements.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information is collected and how it is used
- The right to delete personal information
- The right to opt out of the sale of personal information — We do not sell personal information, so this right is already protected by default.
- The right to non-discrimination for exercising your privacy rights
To submit a CCPA request, contact us at privacy@nibblrapp.com or call (352) 780-7004.
GDPR Rights (European Users)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data is:
- Contractual necessity – To provide you with the App services
- Legitimate interests – To improve and secure the App
- Consent – For optional features such as location and notifications
You may withdraw consent at any time without affecting the lawfulness of prior processing.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will:
- Update the "Last Updated" date at the top of this page
- Send an in-app notification for material changes
- Request renewed consent where required by law
We encourage you to review this policy periodically. Continued use of the App after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
NIBBLR Privacy Team
📬 7257 NW 4th Blvd, Suite 21, Gainesville, FL 32607
We are committed to resolving privacy concerns promptly and transparently.